Frozen Water Lines Severely Damage Commercial and Residential Buildings

January 28, 2025

When temperatures plummet, the risk of frozen water lines bursting and causing extensive water damage skyrockets for both residential and commercial properties. In commercial fire suppression systems, frozen pipes can render sprinklers useless in emergencies, as well as bursting and causing hundreds of thousands of dollars in property damage. while in residential settings, they often lead to flooding, damaged personal property, and significant structural repair costs. The aftermath of such events is stressful enough, but navigating the insurance claims process can be even more challenging. This is where public insurance adjusters become invaluable advocates.

How Frozen Water Lines Impact Commercial Fire Suppression Systems

Fire suppression systems rely heavily on water to function effectively during emergencies. When temperatures drop, water trapped in fire suppression system pipes can freeze and expand, leading to blockages or pipe bursts. These issues can compromise the entire system, rendering sprinklers inoperable when they are needed most, as well as dumping tens of thousands of gallons of water inside your property! For property owners, the water from these frozen burst pipes causes hundreds of thousands of dollars in damage but also creates safety and liability issues if a fire occurs and the system fails to perform as expected.

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The damage caused by frozen fire suppression systems often extends beyond the pipes themselves. Water released from burst pipes can damage structural components and electrical systems, as well as inventory, equipment, and furniture.

Addressing such damages requires being an expert on water damage, providing detailed loss documentation, and a thorough understanding of the insurance policy, which is where public insurance adjusters play a critical role. They ensure that all damages are accounted for in the claim, maximizing the settlement for property owners and getting the business owner back in operation.

Public insurance adjusters
Photo: Velocity Public Insurance Adjusters

Frozen Pipes in Residential Properties: More Than Just an Inconvenience

For homeowners, frozen pipes are a huge nuisance as they can lead to devastating water damage if they burst. When pipes freeze, they expand, often causing cracks that result in significant flooding. This flooding can damage flooring and carpets, walls and ceilings, personal belongings, and electrical systems.

Microbial contamination is another major concern, as it can begin to develop within 48 hours of water exposure. Without prompt and thorough remediation, these issues can worsen, impacting both the home’s structural integrity and the health of its occupants.

Public Insurance Adjusters: Advocates for Policyholders

Frozen water line damage—whether in fire suppression systems or residential plumbing—often involves complex insurance claims. Insurance policies typically cover sudden and accidental water damage, but they often come with strict conditions, such as maintaining adequate heat in the building, or draining water lines when heat is not available. Insurers may deny claims by arguing that the damage resulted from negligence, pre-existing conditions, or even the wrong source.

Public insurance adjusters are advocates for policyholders, ensuring that claims are not unfairly denied or underpaid. Their expertise includes:

  • Assessing and documenting all visible and hidden damages
  • Being certified in all aspects of water damage and structural drying
  • Interpreting complex policy language to identify coverage
  • Negotiating with insurance companies to secure fair settlements

Unlike insurance company adjusters, who represent the insurer’s interests, public adjusters work exclusively for the policyholder. This ensures that every aspect of the damage—visible and hidden—is properly accounted for in the claim.

Public insurance adjusters
Photo: Velocity Public Insurance Adjusters

The Claims Process is Fraught with Challenges

The insurance claims process for frozen water line damage can be fraught with challenges. Insurance companies may delay claims, undervalue damages, or outright deny coverage. These tactics—known as "bad faith claims handling"—are well-documented.

Your best resource against these tactics is Public insurance adjusters who meticulously document losses and provide expert analysis, countering these arguments and ensuring policyholders receive the compensation they are owed.

How Velocity Public Insurance Adjusters Can Help

With over 40 years of experience in residential and commercial construction, Velocity Public Insurance Adjusters brings unparalleled expertise to recovering from frozen water line claims. Certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Fire and Smoke Restoration (FSRT), our firm is uniquely qualified to handle water losses and ensure properties are thoroughly restored.

By managing the entire claims process, Velocity Public Insurance Adjusters alleviates the stress of dealing with insurance companies, allowing policyholders to focus on restoring their properties and lives.

Frozen water lines can cause significant disruption, whether in residential homes or commercial properties. If you’re facing the aftermath of such damage, don’t navigate the insurance claims process alone. Velocity Public Insurance Adjusters is here to champion your cause and ensure you receive the compensation you’re entitled to.

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Claim Services We Provide

Velocity Public Insurance Adjusters handles a variety of claim types for both commercial and residential property losses: weather-related damage, theft and vandalism, fire and smoke damage.

Members of

VPIA Certifications: FSRT, WRT, & ASD

Velocity Public Insurance Adjusters is a Certified Firm with the IICRC.

IICRC Certified Firms are known for their high level of technical experience and professionalism.

With the rapid increase in consumer calls due to the demand for mitigation and restoration projects,
Certified Firms are working in the field every day and have unmatched expertise in complex restoration projects.

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Licensed Public Adjuster in the following states:
  • Indiana
  • Kentucky
  • Michigan
  • Ohio
  • Iowa
  • Wisconsin
  • South Carolina
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